🏔️ Scene Opening
4:15 AM. In the study of a private residence in Pudong, Shanghai, you've just wrapped up a video conference with your European team. Your phone buzzes — a quiet message from your advisor lights up the screen: 'The Challenger 350 you were looking at has confirmed its slot. Route application has been submitted simultaneously. Estimated arrival at Pudong FBO in 3 hours.' You don't need to get up. You don't need to call anyone. In the time it takes to finish a cup of coffee, an aircraft is already on its way.
This is what iFlyPlus's global network of 11,800+ business jets and 5,000+ airports across 186 countries actually looks like in your life. After 12 years of serving the ultra-high-net-worth community, we understand deeply: what you need is not a 'booking process' — it is a system that makes uncertainty completely disappear.
I. The Complete 7-Step Charter Process
From the moment you send your first message to the cabin door closing, every step is handled by your dedicated advisor.
| Step | Key Action | Response Time | Deliverable |
|---|---|---|---|
| ① Inquiry | Send 'departure → destination + dates + passengers' via WeChat/phone | 24/7 immediate response | Advisor replies within 15 minutes |
| ② Configuration | 3 aircraft options matched to your preferences | 15-minute turnaround | Aircraft comparison, pricing, slot status |
| ③ Slot Lock | Confirm aircraft, pay 50% deposit | Completed within 30 minutes of confirmation | E-contract + deposit receipt |
| ④ Contract Signing | iFlyPlus Standard V3.0 e-contract | Completed within 24 hours | Contract PDF archive |
| ⑤ 24h Before Departure | Confirm operator, crew, catering, ground transfer | Advisor proactively contacts you | Itinerary confirmation |
| ⑥ 2h Before Departure | VIP lounge gathering, private transfer to FBO | As scheduled | Boarding escort completed |
| ⑦ Flight & Arrival | Advisor stays engaged, adjustable in real-time | Full real-time coverage | Arrival ground transport arranged |
Detailed Control at Every Step
Inquiry Phase: You only need to specify 'where, when, and how many people.' Everything else — aircraft matching, route planning, slot applications, ground transportation — is handled by your advisor. We won't make you choose from 10 options; we give you 3 carefully screened 'best solutions.'
Option Comparison: Each proposal includes aircraft specifications, cabin configuration, range capability, catering options, and price range. Your advisor marks 'recommended' and 'alternative reasons,' enabling you to make a decision within 5 minutes.
Contract & Payment: The e-contract uses iFlyPlus Standard V3.0, covering all terms including route changes, weather delays, and cancellation refunds. A 50% deposit locks your slot; the balance is settled 48 hours before departure.
Day of Flight: Your advisor re-confirms all details 24 hours before departure — crew credentials, meal preferences, ground vehicle timing. You simply arrive at the FBO VIP lounge on time. The rest is handled by iFlyPlus.
II. What Documents Do You Need?
| Scenario | Required Documents | Notes |
|---|---|---|
| Domestic flights | Original national ID | Children need household register or birth certificate |
| International flights | Passport + valid visa | Passport must be valid for 6+ months |
| Traveling with pets | Pet quarantine certificate (international) + airline crate | Apply for pet cabin slot 3 days ahead |
| Special meals | Dietary restriction list | Advisor confirms with operator kitchen in advance |
| Medical needs | Medical certificate + equipment list | In-flight medical equipment support available |
Common Misconception: Many clients assume chartering requires complex approval processes. In reality, domestic flights need only a national ID; international flights need only passport + visa — exactly the same preparation as purchasing a commercial first-class ticket. The difference is: you don't queue, you don't go through security lines, you don't wait.
III. Real Member Cases
Case 1: Emergency Business Meeting, 2-Hour Takeoff
'Wednesday 9 PM, I received notice that I had to be in London for a board meeting Thursday morning. I sent one WeChat message: 'Flying to London tomorrow morning, 2 people.' Fifteen minutes later, the advisor replied with 3 options. By 1 AM, the Gulfstream G650 was confirmed. Three hours later, the aircraft departed Pudong. I didn't make a single phone call the entire time.' — Mr. Zhang, tech company founder, V3 Purple Diamond Member
Key Data: Inquiry → option confirmation: 15 minutes | Confirmation → takeoff: 2 hours | Zero phone calls throughout
Case 2: Three-Generation Family Trip, 8 People Crossing the Ocean
'Our family of 8 went skiing in Switzerland. The elderly needed lie-flat seats, children needed kids' meals, and we had 12 pieces of ski equipment. The advisor pre-arranged a Bombardier Global 7500 three days ahead, even coordinating the wheelchair and stroller. When we landed in Zurich, the ground transfer was already waiting at the foot of the stairs.' — Ms. Li, family business heir, V2 Pink Diamond Member
Key Data: Booked 7 days ahead | 3 options compared | 1-on-1 advisor throughout
Case 3: Last-Minute Reschedule, Zero Delay
'Originally planned Beijing to Sanya, but the partner switched to Chengdu. I sent a WeChat message. Ten minutes later, the advisor replied: 'Aircraft swap coordinated. Chengdu Shuangliu, 5 PM departure, route applied.' No extra charges, no complaints — just 'It's been arranged for you.' — Mr. Wang, investment firm partner, V0 Black Card Member
Key Data: Reschedule response: 10 minutes | Route change completed: 30 minutes | Zero additional fees
IV. Change & Cancellation Policy
| Timeframe | Cancellation | Rescheduling |
|---|---|---|
| 72+ hours before departure | Full refund | Free rescheduling (subject to availability) |
| 24–72 hours before departure | 30% processing fee | Free rescheduling (subject to availability) |
| Within 24 hours of departure | 50% processing fee | 10% processing fee |
| Weather / ATC reasons | Full refund or free reschedule | Full refund or free reschedule |
| Medical emergency | Negotiable refund with documentation | Free rescheduling with documentation |
Note: The above policies apply to iFlyPlus standard contracts. V3+ members enjoy more flexible rescheduling privileges; details are subject to membership agreements.
V. Frequently Asked Questions
Q1: How far in advance should I book?
A: Domestic flights: 1–3 days recommended. International flights: 3–7 days. Peak seasons (Spring Festival, National Day, summer): 2–4 weeks. iFlyPlus supports 24-hour urgent requests, with takeoff possible in as little as 2 hours.
Q2: Can I change my departure time on short notice?
A: Free rescheduling up to 24 hours before departure (subject to availability). Changes within 24 hours incur a 10% processing fee. V3+ members enjoy more flexible rescheduling privileges.
Q3: Can I disembark during the flight?
A: Not recommended for short-haul flights (additional landing fees apply). For long-haul flights, you can disembark at stopover points to rest. If you need a中途 stop, your advisor will plan the stopover in advance.
Q4: Which quote should I consider as the final price?
A: All prices are for reference only. Actual costs are subject to official iFlyPlus quotes, influenced by route, date, and aircraft configuration. Your advisor provides precise pricing during the proposal phase.
Q5: Which regions does iFlyPlus cover?
A: Coverage spans 5,000+ airports across 186 countries and 120,000+ routes, including major international cities, resort destinations, and remote locations. Actual availability is subject to real-time inquiry.
VI. Perhaps You've Also Had Such a Moment
A moment when you needed one phone call to solve everything — instead of endless back-and-forth, being transferred from person to person.
Perhaps you've experienced: sitting in an airport VIP lounge waiting to board, only to receive notice that your flight has been cancelled. Or suddenly changing your itinerary, only to discover there are no suitable flights available. Or traveling with elderly family members and children, only to find yourself queued up at security.
These 'uncertainties' are the real drain on your time and energy.
Every iFlyPlus advisor stays with you from the very first contact — from proposal configuration to landing, from last-minute changes to emergency dispatch. We understand deeply: what you need is not just a service provider, but a long-term partner who truly understands your needs.
Over 12 years, what we have served is not just routes — it is every member's 'certainty.' When you receive a message from your advisor at 4 AM telling you the aircraft is ready — in that moment, you understand: some trust can only be proven by time.
VII. Reference Data
| Metric | Data | Notes |
|---|---|---|
| Global business jet fleet | 11,800+ aircraft | Covering mainstream models |
| Partner operators | 500+ | Globally certified partners |
| Airports covered | 5,000+ | Across 186 countries and regions |
| Proposal response time | 15 minutes | 3 comparison options |
| Client satisfaction | 98.7% | 2025 annual statistics |
| Emergency takeoff capability | 2 hours | Major domestic cities |
爱飞嘉成就您的生活方式。